Using the mobile library service
Joining
If you live in Suffolk or a neighbouring county complete the online joining form and we’ll post your card to you.
Alternatively, visit any Suffolk Mobile library with proof of identification and we’ll give you a card.
It’s free. Children and young people up to the age of 16 need a guarantor. To use any of our online services you’ll also need a PIN. If you don’t know your PIN contact a member of staff, telephone 01473 351249 or email help@suffolklibraries.co.uk
Costs
Books on mobile libraries can be borrowed for 8 weeks. If you don’t return a book on time we’ll apply an overdue charge. The charge rises for each mobile library visit you miss. If the mobile library is unable to call we’ll take this into account when we calculate the charge.
Charges
| Media type | Loan period | Charge | Overdue charge* |
Maximum overdue charge |
| Books (adult) | 8 weeks | FREE | 13p per visit | 91p |
| Books (children and young people) | 8 weeks | FREE | 1p per visit | 10p |
| DVD Premier | 4 weeks | £3.00 | 66p per visit | £4.62 |
| DVD (1 or 2 discs) | 4 weeks | £1.00 | 33p per visit | £2.31 |
| DVD (3+ discs) | 4 weeks | £2.00 | 66p per visit | £4.62 |
| Games | 4 weeks | £3.00 | 78p per visit | £5.46 |
| Spoken Word (1-2 cass/CD) | 8 weeks | FREE | 13p per visit | 91p |
| Spoken Word (3+ cass/CD) | 8 weeks | FREE | 25p per visit | £1.75 |
| CDs – music | 4 weeks | £1.25 | 13p per visit | 91p |
| CDROMs – leisure | 8 weeks | £1.55 | 28p per visit | £1.96 |
| CDROMs – education | 8 weeks | FREE | 28p per visit | £1.96 |
| Language courses – 1-2 | 12 weeks | FREE | 26p per visit | £1.82 |
| Language courses – 3+ | 12 weeks | FREE | 37p per visit | £2.59 |
* Overdue charge for each mobile library visit missed
If you don’t return items we’ll send overdue notices after the 4th and 7th visit you miss. We’ll send a bill for replacement after the 10th visit missed. The bill includes the overdue charge as well as the replacement cost. NB Overdues are charged to a maximum of 7 visits missed.