Suffolk Libraries and coronavirus
- Libraries will begin to re-open with a limited number of services from Mon 6 July
- The mobile service will restart from Mon 6 July
- No reservations, browsing or PC services
- Customers will be able to email or phone for a selection of titles for collection at a pre-arranged date (details to follow)
- The home library service remains suspended
Last updated Wed 17 June.
Closures and re-opening
- Libraries will start to reopen from Mon 6 July
- Check your library for new opening hours
- The mobile library service will restart from Mon 6 July
- The home library service will remain suspended
Libraries re-opening dates
Mon 6 July
Aldeburgh, Beccles, Broomhill, Bury St. Edmunds, Felixstowe, Framlingham, Gainsborough, Ipswich County, Ixworth, Stradbroke, Sudbury.
Tue 7 July
Capel St Mary, Clare, Debenham, Elmswell, Eye, Glemsford, Hadleigh, Haverhill, Kedington, Kesgrave, Kessingland, Lakenheath, Leiston, Long Melford, Lowestoft, Mildenhall, Needham Market, Newmarket, Oulton Broad, Rosehill, Southwold, Stowmarket, Thurston, Woodbridge.
Wed 8 July
Halesworth
Thu 9 July
Lavenham
Mon 13 July
Chantry
Tue 14 July
Bungay, Stoke
Tue 21 July
Wickham Market
Remaining closed
Great Cornard, Rushmere (local), Saxmundham, Shotley (local), West Suffolk House.
Services
- Online reservations will not be available immediately
- No browsing of titles in libraries
- Customers will be able to call or contact us online to request a selection of titles based on genre or author, which we’ll make available for collection. More details to follow.
- Returns and issues to be made with self-service machines
- No cash payments in libraries, card payments only
- You can now pay outstanding charges and fines online
- All in-library events remain suspended (see our online events)
- No printing, PC usage or room hire
Loans, renewals, reservations and charges
- There will be no charges for CD and DVD loans
- All overdue charges on loans made after 1 February remain suspended until 31 August. We will continue to review this date.
- All existing loan charges remain frozen until 31 August. We will continue to review this date.
- Check your account online
- Customers won’t be able to make new reservations
- Reservation collection dates for existing reservations will be extended indefinitely so they should be available when libraries reopen
eLibrary
Download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Free with a library card number, which you can get online:
Online events & activities
Libraries are recording and streaming events and activities, and running book and film groups online:
Find an online activity or group →
Questions and queries
Full customer service available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.
- 01473 351249
- help@suffolklibraries.co.uk
Information and advice
Reliable and up to date information about the coronavirus situation is available from:
- General information from the NHS website
- What to do if you feel you might have coronavirus: NHS 111 immediate-response COVID-19 advice service
- The government’s guidance and information
- Suffolk County Council’s coronavirus information